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Privacy Statement

A. Privacy Statement

While you are visiting this website, we collect different information for a variety of goals.  Below, we explain which data we collect, for which goals, how we gather this information, which rights are applicable to you and how you can use them. Sempertex Europe respects your privacy and ensures that all personal data are treated confidentially. Of course, we don't provide any third parties with your confidential information for any commercial goals.

Personal data and data processing

To offer you a good and personal service, we need some of your information. If you subscribe yourself on our website, your name, (e-mail) address and telephone number are saved. These data will be used exclusively for services you requested for explicitely, for example when you place an order or wish to alter your data.

Sempertex Europe processes 3 different types of data: identity-, payment-, and traffic data.

1. Identity data

These are data that you enter during the order- or registration process: 

  • Title
  • Company name
  • Name
  • First name
  • Address
  • Zipp code
  • City
  • Country
  • Vat Number
  • E-mail address
  • Telephone number

The order data are used in order to process your order and deliver the parcel to you as fast as possible. Your e-mail address and telephone number can be usefull in case, for example, there is something wrong with your order. 

When you register yourself on our website via 'become a customer', you can choose whether or not you wish to receive our digital newsletter with interesting offers. If you do not wish to receive our newsletter, please remove the check. It is also possible to unsubscribe via the link in the newsletter or by sending us a reply-email with the request to unsubscribe. Your other data will not be used for marketing goals and shall of course not be provided to third parties for commercial goals.

2. Payment data

During the registration of the payment data, we online note the payment method (iDEAL, PayPal, creditcard, bank transfer, etc.). Of course, bank data will not be saved.

3. Traffic data

To traffic data you can count the registration of your IP-address*, the installation of a cookie** and the registration of the click behaviour and the analysis of your navigation on our website.

The traffic data are being used to analyse the browsing behaviour of our visitors.  We view how the navigation is being used, which pages are visited and which articles are being ordered, so that we can improve the name awareness, functionality and content of our website (and our digital newsletters). 

* An IP-address is an Internet Protocol address which refers to an unique destination on the Internet. In some cases, this can lead directly to the visitors computer. This information is essential in order to send the pages via Internet to the right computer. 
** A Cookie is a collection of data, a registration folder which is transferred by a website to the hard disc of a computer to save them there. A cookie doesn't identify the visitor, but it does identify his/her computer. Our website installs a cookie to analyse your browse behaviour in order to compose our website the best possible way. 

Goals and data processing 

Below is described for which goal(s) your data are being collected. We process the your data in the following way:

Identity data are processed by us for administrative purposes, like:

  • processing your order (administrative)
  • delivering your order at the delivery address chosen by you (administrative)

Payment data are processed by us for the following administrative purposes:

  • the payment of your order

Traffic data are processed by us for communicative purposes, like:

  • improving the user-friendlyness of our website 

Secured pages

The online payment methods are secured. The pages are secured with SSL, this ensures that the data are sent locked, which makes it impossible for third parties to view your data. You can check the security by clicking the right mouse button on the payment page and choose 'features'. You will see a window with the connection data. Under 'Connection' is mentioned that it is a SSL-connection.

Destination of data

The data that are processed are received from visitors and customers, that you provide yourself through or by phone.

Providing data

Sempertex Europe hands your data over to a small selection of third parties who process your data for administrative goals:

  • Multisafepay: for  payments made by iDEAL/Mister Cash/Credit card/Giropay/Sofort Banking

Besides that, we do not hand your data over to third parties, except for laws and regulations which oblige us to this. The data will exclusively be used for the goals as stated in this privacy statement.

Rights of visitors and our customers

As visitor or customer of our website you have the right to directly contact Sempertex Europe with the request to inform you whether our organisation processes your data. 

You also have the right to request us to correct, add, remove or hide certain personal data. You can make this request when the data are false, when they are incomplete or irrelevant for the puposes of the processing or when they are being processed in a way that is against the law.

If you do not wish to receive our newsletter anymore, you can inform us by e-mail or unsubscribe through the unsubscribe link in the newsletter or by contacting our customerservice.


The people which handle under the authority of the responsible person, as well as the responsible person him-/herself and those who have access to personal data , are obliged to confidentiality of the personal data of which they have knowledge, unless they are obliged by law or regulations to report this.


To prevent unauthorised people from getting access to your personal data, Sempertex Europe has taken several safety measures, including measures against unauthorised access, illegitimate use, illegitimate changing, illegitimate and unintentional destruction and unintentional loss. 

In conclusion

Should you still have any more questions regarding the protection of your privacy during your visits on our website, please don't hesitate to contact us by letter, phone or e-mail.

Sempertex Europe has the right to change this privacy statement in the meantime, when certain changes occur, e.g. on the field of technology, legislation or the processing or supply of information. Changes will be announced through this page.